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Consumer protection relating to consumer credit agreements concluded online
Reinhard Steennot
Professor in Law at Ghent University (Belgium)
Financial Law Institute
Introduction

1. In the information society, modern means of communication are increasingly being
used for the provision of financial services. Consumers are given the possibility to open
an account, to obtain credit and to buy and sell financial instruments using one or more
means of distance communication, such as the Internet. The aim of this paper is to find
out 1) whether it is legally and practically possible to conclude a consumer credit
agreement over the Internet and 2) which protection is offered to consumers concluding a
distance consumer credit agreement. Answering these questions we will take into
account the European Directive on Electronic Commerce, the European Directive on the
Distance Selling of Financial Services to Consumers, the Directive on the Protection of
Consumers in respect of Distance Contracts, the amended proposal for a Directive on
Consumer Credit and the existing Belgian legislation.

ID: 37064
Author(s): iff
Publication date: 21/03/06
   
 

Created: 21/03/06. Last changed: 21/03/06.
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