Latest publications from Consumers International: Financial counselling handbook for African developing countries and a report on remittances. Watch the Financial counselling you-tube film and download the 200+page handbook at www.consumersinternational.org/FE; and see CI's new report, The Remittances Game of Chance: playing with loaded dice?. Remittances Read th report which explores the background to issues of money transfers around the world and sets out the case for bringing down costs through promoting effective competition in money-transfer markets. Consumers face three key obstacles in relation to global money transfers: a lack of real choice, opaque pricing and a lack of accessible information. The report has indentified a number of specific policy solutions to address these issues, focussed around the following areas: •    Transparent pricing to enable consumers to shop around for the best deal •    Promoting competition in the market to ensure real choice for consumers •    Empowering consumers with the skills and information to make informed choices •    Supporting financial inclusion for consumers who send or receive remittances. Financial education counselling The Financial education counselling: counsellor's handbook is a resource for consumer advocates looking to provide free financial education.  The handbook provides practical advice in a way that non-experts can understand and convey. The Counsellor's Handbook is divided into a number of topic sections, including savings, budgeting, and debt management. It also contains take-home activities that can be given to consumers, as well as activity ideas for counselling sessions. To see the handbook in action, watch our short film about the success of the pilot scheme. Are you ready for World Consumer Rights Day 2012?! In less than two months the global consumer movement will be celebrating World Consumer Rights Day (WCRD) 2012. This year's theme will be Our money, our rights: campaigning for real choice in financial services. We have produced an exciting range of materials for consumer groups and financial services campaigners to use. What's choice got to do with it? The right to choose is one of the fundamental consumer rights that underpin the work of Consumers International (CI) and its member organisations around the world. But consumers are too often denied this right when it comes to financial services. CI believes consumers face too many barriers when trying to find a better deal, and financial service providers are not competing for their business. What does competition in financial services really mean? As well as shedding light on the key issues, the below briefing also outlines a number of steps that can be taken to promote effective competition in financial services markets, ensuring real choice and better deals for consumers. WCRD 2012 - briefing on competition in financial services (English - pdf) A guide to campaigning for fairer financial services Stuffed with practical advice and useful tips, CI members and anyone else campaigning for fair financial services can look to this resource for inspiration when planning WCRD activities.  WCRD 2012 Member Action Guide (English - pdf) ID: 47889 Publication date: 31/01/12     The remittances game of chance (CI, 2012) (215124 Bytes) Financial education counselling handbook final (CI, 2012) (3150168 Bytes)

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Created: 31/01/12. Last changed: 31/01/12.
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